Worksheets & References

Worksheet 1. : Head Positions

Choose the position that matches the meaning.

1. An employee does not approve of what you are saying. ____
2. A coworker is tired while working. _____
3. Your audience is ready for you to move on to the next topic. ____
4. Someone strongly disagrees with you. _____
5. A coworker trusts what you are saying. _____

Worksheet 2: Gestures

Translate the following gestures.

1. Your boss gives you a thumb up after a presentation. ___
2. A coworker is on the phone and signals by connecting the thumb and index finger. _____
3. A coworker’s idea is met with a thumb down during a brainstorming session. ____

Worksheet 3: Looks

Translate the following looks.

1. An employee looks up and to the right. _________
2. A coworker winks after a presentation. _________
3. An employer rolls his eyes but smiles in a meeting. _____

Worksheet 4: Personal Space

Identify the correct personal space for each situation.

1. Two people playing basketball may enter which zone of personal space? ____
2. Colleagues attend a business meeting. Which zone is appropriate? ____
3. There is a family reunion. What is the average zone? _______
4. Two people work together assembling a new system. What zone may they enter? ____

Worksheet 5: Female Body Language

Try to interpret the different scenarios.

1. A woman is leaning away from a coworker in her cubicle.

_______________________________________________

2. A woman smiles to greet her boss, but her eyes do not reflect the smile.

_______________________________________________

3. The eyes of a female coworker dilate while she is listening to you tell a story.

_______________________________________________

Worksheet 6: Male Body Language

Try to interpret the different scenarios.

1. A man mirrors a woman’s body language.

_______________________________________________

2. A man maintains eye contact with a coworker at a meeting.

________________________________________________

3. The supervisor takes a wide stance when presenting information.

_________________________________________________

4. A man’s feet point to the door during an interview.

_________________________________________________

Worksheet 7: Unconscious Gestures

Try to interpret the different scenarios.

• A client is pulling at his chin.

_____________________________________________

• An employee looks away during a meeting.

______________________________________________

• An employer touches her nose during a meeting.

_______________________________________________

• Someone’s hands are palm up during a discussion.

________________________________________________

Worksheet 8: Power

Answer the questions with the answers you believe best fit the situation.

1. You are meeting with the CEO of your organization. What should your handshake be like?

_______________________________________________

2. You are meeting with a potential client. How should you walk into the room?

________________________________________________

3. You agree to have lunch with a competitor. Describe your positioning.

_________________________________________________

Worksheet 9: Mirroring

Answer the questions with the answers you believe best fit the situation.

1. Your client walks in smiling and laughing.

__________________________________________________

2. You are meeting with a client much shorter than you are.

__________________________________________________

3. Your client uses exuberant hand gestures when talking.

___________________________________________________

Worksheet 10: Hands

Determine what the hands may be signaling.

1. An employee sits with the palms up. __________________________
2. It is cold outside and an associate keeps hands in her pockets. __________________________
3. An employee gestures with his hands when speaking. __________________________
4. An associate is extremely still while speaking. __________________________

Worksheet 11: Posture

Determine what the movements may be signaling.

1. An employee is extremely still. __________________________
2. Someone shifts positions clumsily. __________________________
3. A voice of an interviewee does not match body language. __________________________
4. An associate is extremely still while speaking. __________________________

Worksheet 12: Honesty

Make a list of words that are confrontational and a list of words that are not confrontational.

Confrontational

• ____________________
• ____________________
• ____________________
• ____________________
• ____________________

Non-confrontational

• ____________________
• ____________________
• ____________________
• ____________________
• ____________________

Worksheet 13: Traits

Take a moment and think or nonverbal communications that help you make your mind up about the following traits.

Intelligence
__________________________________________________________

Likeability

__________________________________________________________

Trustworthy
___________________________________________________________